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Notifications containing both old and new value for changed attributes

Michiel
over 7 years ago

Hi,

We're using the out-of-the-box AR approval workflows to allow Primary and Secondary owners to approve/reject membership changes to groups they are responsible for. This is working fine, however, I would like to have an additional process (probably workflow) that notifies the managers of the group when approval is enabled/disabled or when a manager is added/removed/changed. This to prevent delegated AR admins removing the manager, then quickly adding a member, then putting the manager back in. I'd like a notification to be sent to both the new and the old manager(s) when this happens.

So, if Manager A is replaced with Manager B, I would like both A & B to receive an email saying "FYI, for group X, manager A has been replaced with manager B".

I built a workflow that's triggered when the relevant attributes are modified, but I don't know how to display both the old value and the new value inside the notification. Can this be done with the native workflow options? Or does this require custom scripting? Any pointers would be highly appreciated!

Thanks; regards,

Michiel

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  • 0 over 7 years ago
    Thanks for the quick answer - have been playing with 7.0 in labs and have indeed seen that feature. If there's no other way to grab the old values, I guess the full email notification will have to wait until we upgrade then.

    So if I would only want to report on the new manager values, what would be the easiest way to go about to have that info displayed in the notification email? Just modify the custom notification in the workflow? Or have a separate script/workflowobject?
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  • 0 over 7 years ago
    Thanks for the quick answer - have been playing with 7.0 in labs and have indeed seen that feature. If there's no other way to grab the old values, I guess the full email notification will have to wait until we upgrade then.

    So if I would only want to report on the new manager values, what would be the easiest way to go about to have that info displayed in the notification email? Just modify the custom notification in the workflow? Or have a separate script/workflowobject?
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