I granted access to a previw group of help desk specialists to see/interact with the web interfaces in ARS 7.1.2 ...
Lots of positive impressions from the heaviest users of this web based interface - but the first, and repeated question from the preview group has been - Where's the logout link? We implemented the ARS 6.9 auto-disconnect feature after running into performance issues earlier this year. After importing WI config from the 6.9 system - after 15 minutes of inactivity, I still see the '5 minute warning before auto disconnect' ... but it isn't logging the user out.
Instead - they are seeing the following:
