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ARS 7.2 with Ex2016 in hybrid mode - moving our mailbox management procedures

Hi All

 

We are coming to the end of an onPrem Ex2010 mbx migration to O365 Ex online. We also have authoritative onPrem AD, Azure AD Connect and Tenant, which I believe is a relatively standard setup.

We are keeping a hybrid Ex2016 server onPrem for remote O365 mbx creation (no mailboxes will be created directly on this server)

I am currently running our legacy build of ARS v6.9 and QC v5.3 (no O365 add on, or Internet connectivity), which is providing all our mbx management:

  • Provisioning MBX via policy on New Starter
  • Ongoing Management (Support team via web UI) - additional/alternative SMTP addresses on name changes. Modifying forwarding address (if default policy doesn't fit), send as and security.
  • Deprovisioning MBX - send mail to manager via policy. Mark box to be deleted.
  • We also do an Un-deprovsion via QC for non-perm staff that have returned within 3 months of leaving.

O365 mbx provisioning adds the following steps AFAIK:

  • Add additional "on.microsoft" smtp address to the AD targetAddress attribute.
  • Enable-remotemailbox
  • Set licence
  • Set Litigation Hold
  • Set Archive

then deprovsioning:

  • Remove licence
  • Set mail forwarding
  • remove mailbox
  • give access to archive

 

I am also running ARS v7.2/Synch in parallel.

 

What I need to do is transfer the current provisioning service to ARSv7.2, and have crawled over the docs/forum but couldn't find a definitive answer. I also couldn't see any O365 exchange policies or workflows in 7.2 to support the above, as I am hoping to automate this.

 

Anyone in a similar setup can give me any pointers/headstart??

 

Many Thanks

Lee

 

 

 

 

  • (my understanding and pure speculation) be aware, that ARS 6.9/QC5.3 and ARS 7.2/Sync are designed differently to handle O365. Therefore, not sure what/how the sync settings from QC5.3/ARS6.9 can be transferred to ARS7.2. What is impact on existing users/mbx after ARS 7.2 takes over from ARS 6.9?
  • Active Roles 7.2 can manage existing Remote Mailboxes, but lacks the ability to create them.

    At the moment, some customization is necessary in order to add that piece, but once it is present the addition of a registry key will allow for native management. Check for issue ID 675080 in the Active Roles 7.2 release notes for some steps.

    support.oneidentity.com/.../downloads

    The ability to assign licensing programmatically is also not yet implemented in Active Roles 7.2. Currently, this can only be done in the Active Roles Web Interface. The assigned license will be automatically removed on Deprovisioning.