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Job title reverting to old one

pabe
over 6 years ago

Hi,

 

We have access template with name "JOB TITLE".Whenever we are changing the job title within few hours it is reverting to old title even if the users who are in trustee group changes.Trustee is one basic group and one dynamic group.

 

For resolution we tried disabling the dynamic group but it didn't help.

Any suggestions ....???

 

BR,

Pabe

Parents
  • 0 over 6 years ago
    you need to find out what workflow inside or outside of ARS changes the attribute back to another value.
    Look at Change History on the AD\user and see who does changes - if the revert change is done inside ARS internal automated process or by another ARS_HelpDesk user manually - it will show up in the History Log.
    IF not, then look for a scheduled script outside of ARS (ChangeAuditor might help)
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  • 0 over 6 years ago
    you need to find out what workflow inside or outside of ARS changes the attribute back to another value.
    Look at Change History on the AD\user and see who does changes - if the revert change is done inside ARS internal automated process or by another ARS_HelpDesk user manually - it will show up in the History Log.
    IF not, then look for a scheduled script outside of ARS (ChangeAuditor might help)
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