There seems to be some degree of confusion within the group I am working with regarding creating a shared mailbox and then, being migrated to Azure (O365).
Would anyone have up to date step by step instructions I could share with the techs.
Our instructions are somewhat outdated/vague, simply stated, create a user and then submit to another queue for the conversion to a shared mailbox and presumably then, migrated to the cloud.
Of course, the obvious would be, why aren't we using the ECP for Exchange online to create the Shared Mailbox per Microsoft instructions, the answer is as simple as it gets (from our team that is) "because we are using QARI". So, is there a proper method for creating this "shared mailbox user" in QARI that I can share with our team?
I do fully understand that this is no longer supported in Exchange 2016 that is, creating a shared mailbox using Exchange 2016, does not create a "user" which then needs to be deactivated and converted to a shared mailbox.
Thank you in advance.