I am testing the built-in Approval by Primary Owner workflow and the request\approval process is working as expected. I enabled the email notification in the Approval rule. However, notification didn't seem to be sending out (not seeing it from the mail log). I did confirm the email server is configured correctly as the diagnostic e-mail is sending out properly.
Is there any way I can troubleshoot this problem?
Under notification
Select an event: Task created
Notification Recipients tab:
Initiator: Person who requested operation (initiator) checked
Approver: Persons who are responsible for operation approval (Approvers) checked.