Disappearing Views

We have multiple front end web servers behind a load balancer.   Each web server points to a different AR app server.   If a tech saves a view, if they happen to hit another web server the next time they log in, that view does not appear.  Is there a way to replicate user views across web servers?

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  • This issue is acknowledge as defect 419521. To my knowledge, there is no known supported workaround. That said, there may be some unsupported means by which to manipulate views by going into the databases PersonalSettings table. As best I can tell, there is a single record in this table for each user, and each user's views are stored in the settingValue column as JSON-encoded text. There is a Views attribute that contains an array of individual view objects.

    If one were so inclined, it would be possible to leverage this information to develop your own workaround. Granted it's a non-trivial effort, but it's possible.

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  • This issue is acknowledge as defect 419521. To my knowledge, there is no known supported workaround. That said, there may be some unsupported means by which to manipulate views by going into the databases PersonalSettings table. As best I can tell, there is a single record in this table for each user, and each user's views are stored in the settingValue column as JSON-encoded text. There is a Views attribute that contains an array of individual view objects.

    If one were so inclined, it would be possible to leverage this information to develop your own workaround. Granted it's a non-trivial effort, but it's possible.

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