We have several workflows setup that have approval steps in them. A tech adds a user to a certain group, they get a pop up for justification, that gets emailed to manager and then they approve or reject the request. This has worked great for over a year.
We noticed today that for some reason, the approval step is now getting skipped altogther in every workflow that has an approval step. We have several of these workflows, always worked great until recently. Now a tech puts a user in any of these groups and no approval, the user just gets added to the group.
We are on 8.1.3 sp1 and have been for a couple months now. We've restarted services etc, this is happening no matter which AR server is connected to, we have several.
Has anyone else experienced this? We've opened a ticket with support and sent logs waiting to hear back, just curious if anyone else has seen or heard of this issue. Thanks.