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Inactivity timeout

alexander green
5 months ago

Hi,

https://support.oneidentity.com/technical-documents/active-roles/8.2/web-interface-user-guide/2#TOPIC-2230526

I'm currently looking at "Active Roles administrators can specify the duration of this inactivity timeout, ensuring that the session is not stopped unexpectedly. The Active Roles Web Interface warns you with a pop-up message if you approach the configured idle timeout limit. The session is then stopped after an additional grace period if you take no action." however I can't find a single entry on any of your sites or documentation explaining HOW or WHERE to set this.

Can you please provide documentation on where to set this because I can't find it.

Thanks.

Parents Reply Children
  • 0 5 months ago in reply to Shawn.Ferrier

    Outstanding, thank you both for arranging the documentation on this one, I'll give it a shot shortly and see how it goes, thanks very much!

  • 0 13 days ago in reply to Shawn.Ferrier

    After five months of using this setting, I have a question: What qualifies as "inactivity" as stated in the KB:

    "Timeout. Required. Integer. Specifies the allowed interval of inactivity for a user (in minutes). After the specified time interval of inactivity user will be logged out and get a message"

    I ask because I think the setting is more "session timeout PERIOD" and less "Session timeout due to inactivity." 

    Lately, I've had several extended Active Roles sessions and I receive the timeout warning (and subsequent auto-logout) even if I'm actively using the web console. I've received similar reports from my admins.

    This obviously has no impact on short sessions--which is probably why I didn't notice it sooner--but if I'm taking several actions and logged in beyond the interval set, Active Roles will log me out,sometimes in the middle of an action because I missed the warning while working.

    Is there a remedy for this issue at all?