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Viewing permission denied for value "service item" in newly installed 7.1 Web Portal

Kyle Lancaster
over 7 years ago

This is a newly installed instance of version 7.1 in a client environment. The permission error happens for all groups when the owner goes to manage them through System Entitlements in the web portal. It affects the Overview, Master Data and Memberships tabs:

 

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  • 0 over 7 years ago

    Michele,

    Just to give an update: I found in each of my test environments that this always happened if I extended the ADSGroup table. If I left it with the default columns (or deleted the custom columns I added), everything works as it should. So, yes, I do think this is a bug.

    Here is the command you can use in SQL to properly delete any custom columns you have added to that table (which I understand is not the best solution, but the only thing I could get to work):

    exec QBM_PColumnDrop 'ADSGroup','CCC_customColumnName'

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  • 0 over 7 years ago

    Michele,

    Just to give an update: I found in each of my test environments that this always happened if I extended the ADSGroup table. If I left it with the default columns (or deleted the custom columns I added), everything works as it should. So, yes, I do think this is a bug.

    Here is the command you can use in SQL to properly delete any custom columns you have added to that table (which I understand is not the best solution, but the only thing I could get to work):

    exec QBM_PColumnDrop 'ADSGroup','CCC_customColumnName'

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