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Viewing permission denied for value "service item" in newly installed 7.1 Web Portal

Kyle Lancaster
over 7 years ago

This is a newly installed instance of version 7.1 in a client environment. The permission error happens for all groups when the owner goes to manage them through System Entitlements in the web portal. It affects the Overview, Master Data and Memberships tabs:

 

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  • 0 over 7 years ago
    Geraldine,

    Yes. All of those things are standard when you add new columns to a table. I have added many columns to many tables in this particular instance, as well as many other implementations.

    The behavior in this case only occurs when extending the ADSGroup table in version 7.1. I verified this in several environments, all running 7.1, all with appropriate permissions and the same error occurred. The only fix was to remove these columns from the ADSGroup table. I have not tried this in 7.1.1 to see if the issue still occurs.
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  • 0 over 7 years ago
    Geraldine,

    Yes. All of those things are standard when you add new columns to a table. I have added many columns to many tables in this particular instance, as well as many other implementations.

    The behavior in this case only occurs when extending the ADSGroup table in version 7.1. I verified this in several environments, all running 7.1, all with appropriate permissions and the same error occurred. The only fix was to remove these columns from the ADSGroup table. I have not tried this in 7.1.1 to see if the issue still occurs.
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