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Scheduled task not running

jericho
over 7 years ago

Hi,

A scheduled report has stopped running. It is scheduled to run on the 1st day of the month to email report of all new users. It last ran successfully on Dec 1 2016. It is enabled and set to run on a monthly basis with 1 as the frequency at 9 UTC. 

I tried creating a new schedule, but I'm getting an error of "Viewing permission denied for value "on". 

I'm not sure how to troubleshoot the issue. There are other scheduled task that continue to run. There is a red icon in the "Process automation" section. Although it is red for all scheduled jobs, even the ones that run successfully.

We're running Q1IM version 5.0 2011-3-31-078.

Thanks!