Updating User attributes

Question

Hi Team, 
 
 I have created a Helpdesk User where they will login to Q1IM web portal and updating the user records(FName, mobile nos..etc), after the updates the new value is storing in person table and not reflecting the changes in ADSAccount or AD. 
 Could you please advice me how can we achieve it. 
 Thanks, 
 AAD

Markus Weiss-Ehlers · Accepted Answer

In that case please, check the documentation here https://support.quest.com/technical-documents/identity-manager/7.0.1/target-system-base-module-administration-guide#TOPIC-426705 
 I assume your AD users connected to the persons are not configured to allow the data flow from the identity (person) to the account (AD user). They need to be in the state "linked configured - full managed" to have the data flow as described. 
 You will find more information in the documentation link above.