This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Erro searching in the web portal: The process step to update is missing. Tree: not exists missing process step:

Hi all,

executing a serch in web portal I have this error 

An error occurred while processing your request. Check the application log files or contact the system administrator for this website.

and in the log I have this error:

2017-04-07 15:47:26 +02:00 - Exception occured in DbRequestQueue.Process (thread: Database Job Results):

[810023] Error during execution of statement: exec QBM_PJobUpdateState @uid, @state, @success

[810143] Database error 50000: detected in (SRV=VXWP227-IDMANDB, DB=idmandb-prod) Procedure QBM_PJobUpdateState, Line 40

[810143] Database error 50000: The process step to update is missing. Tree: not exists missing process step: 0d38121b-1094-4a71-8cb1-b70f92275c2e. at VI.JobService.DbProvider.DbRequestQueue.Process(DbRequest request) at VI.JobService.DbProvider.DbRequestSetResult.Process(IDbSession dbSession, RequestDispatcher dispatcher) at VI.JobService.DbProvider.DbRequestSetResult.SetResult(IDbSession dbSession, ISqlFormatter f) at VI.Base.SyncActions.Do[T](Func`1 function) at System.Threading.Tasks.Task`1.GetResultCore(Boolean waitCompletionNotification) at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions) ---- Start of Inner Exception ---- at VI.DB.DataAccess.ReadWriteDbSession.<SqlExecuteNonQueryAsync>d__13.MoveNext() ---- Start of Inner Exception ---- at VI.DB.DataAccess.ReadWriteDbSession.<SqlExecuteNonQueryAsync>d__13.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.ReadWriteDbSession.<IgnoreBrokenConnectionAsync>d__42`1.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.ReadWriteDbSession.<_SqlExecuteNonQueryAsync>d__14.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.ReadOnlyDbSession.<ExecuteAndLogAsync>d__92`1.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.ReadOnlyDbSession.<ExecuteAndLogAsync>d__93`1.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.SafeDbCommand.<ExecuteNonQueryAsync>d__16.MoveNext() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) --- End of stack trace from previous location where exception was thrown --- at VI.DB.DataAccess.SafeDbCommand.<_CheckedAsync>d__40`1.MoveNext() ---- Start of Inner Exception ----

 

I don't know what could be