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V7.1: make Business Role available in IT-Shop. (Assignment Ressource could be ordered more than once)

rch_iamnext
over 7 years ago

After the migration from 6 to 7 our requestable Business Roles has an Assignment Ressource.

The problem is, that an assignment ressource could be requested more than once, but IMHO that doesn't make sense in case of a business role.

 

Could anyone give me a brief description how business roles should be made requestable, that it's not possible to order them twice?

 

Patrick

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  • 0 over 7 years ago
    Hi Markus

    Thanks for you answer. I don't have a version 6 to compare anymore.
    But I can see, that a already assigned assignment ressource (based on a business role) is still requestable.
    The support told me, that is is the default behaviour for assignment Ressources (QERAssign) and that I have to adopt the Portal in the WebDesigner to customize to our needs.

    But as mentioned, I can't be believe that it was the product intension to have a business role requestable more than once.
    Our requirement is simply to have business roles as requestable only once item.

    So I assume, that there is a mistake on our side or on the vendors side.

    Patrick
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  • 0 over 7 years ago
    Hi Markus

    Thanks for you answer. I don't have a version 6 to compare anymore.
    But I can see, that a already assigned assignment ressource (based on a business role) is still requestable.
    The support told me, that is is the default behaviour for assignment Ressources (QERAssign) and that I have to adopt the Portal in the WebDesigner to customize to our needs.

    But as mentioned, I can't be believe that it was the product intension to have a business role requestable more than once.
    Our requirement is simply to have business roles as requestable only once item.

    So I assume, that there is a mistake on our side or on the vendors side.

    Patrick
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