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V7.1: make Business Role available in IT-Shop. (Assignment Ressource could be ordered more than once)

rch_iamnext
over 7 years ago

After the migration from 6 to 7 our requestable Business Roles has an Assignment Ressource.

The problem is, that an assignment ressource could be requested more than once, but IMHO that doesn't make sense in case of a business role.

 

Could anyone give me a brief description how business roles should be made requestable, that it's not possible to order them twice?

 

Patrick

Parents
  • 0 over 7 years ago
    Hi Patrick,

    this error message seems strange as it should be "Die Zuweisung kann nicht bestellt werden, da sie bereits existiert", which does make sense. Something seems wrong in your system.

    Not showing a request-able item is no solution:
    People will search for it, won't find it, and will complain. Then you are searching what is wrong in the system. This is a waste of time. If people find what they are looking for, try to request it and are happy, that they already have it.

    Checking is something we have always done in the shopping cart, as you can check more there, think of compliance. And it doesn't steal your time, when you request something. If you check while requesting, it will take a lot of time. And will take the time for products you are not even interested in.

    HTH,
    Geraldine
Reply
  • 0 over 7 years ago
    Hi Patrick,

    this error message seems strange as it should be "Die Zuweisung kann nicht bestellt werden, da sie bereits existiert", which does make sense. Something seems wrong in your system.

    Not showing a request-able item is no solution:
    People will search for it, won't find it, and will complain. Then you are searching what is wrong in the system. This is a waste of time. If people find what they are looking for, try to request it and are happy, that they already have it.

    Checking is something we have always done in the shopping cart, as you can check more there, think of compliance. And it doesn't steal your time, when you request something. If you check while requesting, it will take a lot of time. And will take the time for products you are not even interested in.

    HTH,
    Geraldine
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