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Web Portal bug: "There are too many results.." message with no data to display

Dario.Mariani
over 6 years ago

Hi all,

I'm encountering this little bug..On the web portal, in sections Request History, Approval History or Unsubscribe if I type some keyword to search, even if there is no data to display, it shows me this message. Here's the screenshot of two cases: in the first one the word "ras" represent the name of a custom target system, the second one a random word. In both cases there are no requests to display.

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  • 0 over 6 years ago
    Hi Markus

    I just tried out for myself. I've ordered 5 products with "Citrix" in it's name.
    We have a bit more than 100 "Citrix" products available in the shop.

    So if I click on the filter icon next to "Produkt" and enter Citrix it takes quite a while (more than 1 minute) an returns that there are no data available.
    Is there something I understand wrong?

    As enduser in the screen of unsubscribing (or request history) I would expect my 5 products, since 5 couldn't be to many at all.
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  • 0 over 6 years ago
    Hi Markus

    I just tried out for myself. I've ordered 5 products with "Citrix" in it's name.
    We have a bit more than 100 "Citrix" products available in the shop.

    So if I click on the filter icon next to "Produkt" and enter Citrix it takes quite a while (more than 1 minute) an returns that there are no data available.
    Is there something I understand wrong?

    As enduser in the screen of unsubscribing (or request history) I would expect my 5 products, since 5 couldn't be to many at all.
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