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The 'Move to another shelf' functionality does not update the 'Org' table

We are required to move several products from one shop to another, let's say from shop A to shop B. So, we have used the 'Move to another shelf' option from the Manager.

This functionality seems to be working fine- the old ITshopOrg entries(with the old shop details) have been deleted, and the products are now mapped to the new shop as expected. In short, the 'Move to another shelf' functionality is updating the 'ITshopOrg' table as expected.

However, the corresponding 'Org' table entries are not getting updated automatically.

Even if the product is moved to the  new shop - Shop B, the 'Org' entries of the product still show the old shop name - Shop A. Columns like 'fullpath', 'uid_ParentOrg' and 'customproperty03' remain unchanged.

So, the 'ITshopOrg' table gets  updated, while the 'Org' table doesn't.Do we have to create a seperate process/task which updates the corresponding 'Org' entries, when a product is moved from one shelf to another?

Parents
  • The products to request from the store are stored in the ITShopOrg table not in the Org table. So anything related to the Org table might be custom related.

    But did you check that the DB Queue and JobQueue task have been run to correct the shop after moving the products?
Reply
  • The products to request from the store are stored in the ITShopOrg table not in the Org table. So anything related to the Org table might be custom related.

    But did you check that the DB Queue and JobQueue task have been run to correct the shop after moving the products?
Children
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