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The 'Move to another shelf' functionality does not update the 'Org' table

We are required to move several products from one shop to another, let's say from shop A to shop B. So, we have used the 'Move to another shelf' option from the Manager.

This functionality seems to be working fine- the old ITshopOrg entries(with the old shop details) have been deleted, and the products are now mapped to the new shop as expected. In short, the 'Move to another shelf' functionality is updating the 'ITshopOrg' table as expected.

However, the corresponding 'Org' table entries are not getting updated automatically.

Even if the product is moved to the  new shop - Shop B, the 'Org' entries of the product still show the old shop name - Shop A. Columns like 'fullpath', 'uid_ParentOrg' and 'customproperty03' remain unchanged.

So, the 'ITshopOrg' table gets  updated, while the 'Org' table doesn't.Do we have to create a seperate process/task which updates the corresponding 'Org' entries, when a product is moved from one shelf to another?

Parents
  • How should the correct anything in the org table that is not there ootb? Can you please elaborate which information you do expect to be updated? I was unable to understand that from your first post.

    Another option would be to contact support, as always.
Reply
  • How should the correct anything in the org table that is not there ootb? Can you please elaborate which information you do expect to be updated? I was unable to understand that from your first post.

    Another option would be to contact support, as always.
Children
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