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Error - Can't launch 'Import process Information' on history Database

mike.grevelinger
over 6 years ago

Hello,

We wanted to import the information from our main database to the history database. The export process is working perfectly fine.

However, when we execute the process "Import process information" in the history designer, we have the following error :

 

When we try to access in the ObjectBrowser to the table "SourceDatabase", we have the same error message.
We used the SoftwareLoader in order to load this file, but nothing change after.

The version of our "HDB.Customizer.dll" is :



We are currently using D1IM v6.1.3.

Have you ever encountered this problem ?
 
Best Regards,
 
Mike.

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  • 0 over 6 years ago

    Hi,

    That solved our problem. We didn't launch the correct one.
    Thank you a lot.

    However, we still have a problem with our history job queue.

    In fact, when we execute the "import process", the job is always "true".

     

    We have nothing in the job queue log :

    <i>2017-10-17 13:07:52 +02:00 - Info: Requesting process steps for queue \ASVHSQLD1IM01-History.<x>
    <i>2017-10-17 13:07:52 +02:00 - Info: Last process step request succeeded.<x>
    <i>2017-10-17 13:07:52 +02:00 - Info: Last process step request succeeded.<x>

    It seems that the job queue isn't correctly configure but we don't know why.

    Have you already seen this ?

    Best Regards,

    Mike.

Reply
  • 0 over 6 years ago

    Hi,

    That solved our problem. We didn't launch the correct one.
    Thank you a lot.

    However, we still have a problem with our history job queue.

    In fact, when we execute the "import process", the job is always "true".

     

    We have nothing in the job queue log :

    <i>2017-10-17 13:07:52 +02:00 - Info: Requesting process steps for queue \ASVHSQLD1IM01-History.<x>
    <i>2017-10-17 13:07:52 +02:00 - Info: Last process step request succeeded.<x>
    <i>2017-10-17 13:07:52 +02:00 - Info: Last process step request succeeded.<x>

    It seems that the job queue isn't correctly configure but we don't know why.

    Have you already seen this ?

    Best Regards,

    Mike.

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