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1IM 6.1.2 Web application access issue

alain.kong-pouzol
over 6 years ago

Hello the community,

We are facing an access issue on the web application from 0h00 to around 2h30. (1IM v6.1.2)
The property Common\DBScheduler\MaintHourLocal is disabled, so I'm not able to determine the starting point of the maintenance tasks.
Also we have set the recycling task from the IIS servers at 0H00.

Do you know how can I found the root cause ? (recycling from ISS / Maintenance tasks / Both / Other ?)
Also is there any impact if we disabled the recycling tasks from ISS?

Regards,
Alain K.

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  • 0 over 6 years ago
    Hello Christian,

    The issue is permanent, that is why I have a doubt on the root cause, I am not sure if it is from the recycling task of IIS. We will try to deactivate the recycling on IIS and check if the issue occurs again.

    Thank you for the feedback.
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  • 0 over 6 years ago
    Hello Christian,

    The issue is permanent, that is why I have a doubt on the root cause, I am not sure if it is from the recycling task of IIS. We will try to deactivate the recycling on IIS and check if the issue occurs again.

    Thank you for the feedback.
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