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How to get the response from custom process through approval workflow

 
I am trying to implement the "Approval of AD group create request" workflow. In my case, my first level approval is recipient's manager and once the manager approves the request I am calling the custom process (for which I have used "EX" and provided the custom process event name) which will add the user in the Person table. My custom process is getting triggered and the user is getting inserted in the Person table but even if the process has been executed, request status is still Pending and showing "The next decision step is currently being calculated. The request might also be waiting on a pending decision of another request." How can I get the decision from my process and mark this request as Granted/Assigned

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  • Ok, so go to objectbrowser and launch your event, if the first step of the proccess is to make an insert in person it will fail as it will exist a similar object so.

    Option 1. Remove your insert person step and leave only the makedecision. Comit,compile,wait and then go to object browser and launch your event. If problem is solved, rearange your process (adding again your first step)

    Option 2. RECOMENDABLE. Request a new product again.
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  • Ok, so go to objectbrowser and launch your event, if the first step of the proccess is to make an insert in person it will fail as it will exist a similar object so.

    Option 1. Remove your insert person step and leave only the makedecision. Comit,compile,wait and then go to object browser and launch your event. If problem is solved, rearange your process (adding again your first step)

    Option 2. RECOMENDABLE. Request a new product again.
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