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How to assign active directory group account manager through ITshop ?

ruchita.mantri
over 6 years ago

My use case is: If the current account manager of AD group gets disabled, it gets removed as an account manager from the AD group which is as expected but now I want to assign new account manager to this AD group through ITshop and the workflow to assign new account manager should go to previous account manager's manager. How can we implement this?

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  • 0 over 6 years ago
    Are you sure, that you want to handle this all with requests?

    I think the web portal could be somehow handy.
    If you some overview for AD Administrator or Attestations for them, they could have a form to assign a new account manager.

    Also you might want to think to handle this process prior to disabling a person.
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  • 0 over 6 years ago
    Are you sure, that you want to handle this all with requests?

    I think the web portal could be somehow handy.
    If you some overview for AD Administrator or Attestations for them, they could have a form to assign a new account manager.

    Also you might want to think to handle this process prior to disabling a person.
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