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job queue did not run successfully

stefanie liang
over 6 years ago

I installed one identity manager, install job server, DB server, application server ,web portal . after run the synchronization ,the job queue did not run successful

Details please check the attached picture URL.

sorry. Im not able to upload the URL, have to paste here:

Job queue

http://i1.bvimg.com/660958/c750d4f41fa33714.png

show it browser:

http://i1.bvimg.com/660958/119a5b155b2190c9.png

Could you please give advice on this ?I don't know what the problem is .Thank a lot.

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  • 0 over 6 years ago

    The second screenshot reveals that job service didn't start properly. You should see a detailed error message in the log file of the service.

    The path would be (assuming version 7.1 by your screenshot) %localappdata%\Dell\One Identity Manager\JobService\JobService.log

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  • 0 over 6 years ago

    The second screenshot reveals that job service didn't start properly. You should see a detailed error message in the log file of the service.

    The path would be (assuming version 7.1 by your screenshot) %localappdata%\Dell\One Identity Manager\JobService\JobService.log

Children
  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    cant find the jobservice.log under the path you provide, but I checked this:C:\Users\Administrator.EY\AppData\Local\Dell\One Identity Manager\JobServiceCmd 

    content below,what should I do now?Thanks.

    2018-09-06 09:45:00.4421 ERROR (Jobservice ) : Error occured in HTTP Server (thread: HTTP Server):
    [System.Net.HttpListenerException] Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine. System.Net.HttpListenerException (0x80004005): Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine.
       at System.Net.HttpListener.AddAllPrefixes()
       at System.Net.HttpListener.Start()
       at VI.JobService.Http.HttpServer._MainLoop()    at System.Net.HttpListener.AddAllPrefixes()
       at System.Net.HttpListener.Start()
       at VI.JobService.Http.HttpServer._MainLoop()
    2018-09-06 09:45:00.7549 WARN (Jobservice ) : Moving private key to the key container.
    2018-09-06 09:45:00.8803 WARN (Jobservice ) : Constrain access to encrypted configuration properties on the service account.
    2018-09-06 09:45:01.8803 WARN (Jobservice ) : Starting queue \WIN12-SQL.
    2018-09-06 09:45:01.8803 INFO (Jobservice ) : Requesting process steps for queue \WIN12-SQL.
    2018-09-06 09:45:02.0993 ERROR (Jobservice ) : Error occured in Job Service (thread: <Unknown>):
    [821049] Error starting One Identity Manager Service.
        [821061] Error starting plugin 'Remote Connect Plugin'.
        [System.ArgumentNullException] Value cannot be null.
    Parameter name: permittedGroup VI.Base.ViException: Error starting One Identity Manager Service. ---> VI.Base.ViException: Error starting plugin 'Remote Connect Plugin'. ---> System.ArgumentNullException: Value cannot be null.
    Parameter name: permittedGroup
       at VI.Projector.Connection.Remoting.Authentication.ActiveDirectoryGroupAuthenticator..ctor(GlobalCatalog globalCatalog, String permittedGroup)
       at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPluginConfig.GetAuthenticator()
       at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPlugin.Start()
       at VI.JobService.JobService._StartJobService()
       --- End of inner exception stack trace ---
       at VI.JobService.JobService._StartJobService()
       --- End of inner exception stack trace ---
    2018-09-06 09:45:02.0993 WARN (Jobservice ) : Error starting the service. Retrying after 00:01:30.
    2018-09-06 09:45:02.0993 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
    2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Requests...
    2018-09-06 09:45:02.3704 INFO (Jobservice ) : Queue Database Job Requests ended ...
    2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Results...
    2018-09-06 09:45:02.7237 INFO (Jobservice ) : Last process step request succeeded.
    2018-09-06 09:45:02.7237 INFO (Jobservice ) : Queue Database Job Results ended ...
    2018-09-06 09:45:09.7625 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
    2018-09-06 09:45:10.0375 INFO (Jobservice ) : Ending Main Loop...
    2018-09-06 09:45:10.0375 INFO (Jobservice ) : Main Loop ended...

  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    cant paste the content here,have to screen down and upload to a URL,could you please check and give advice what should I do to fix this?

    http://i2.bvimg.com/660958/488a578bed403155.png

  • +1 over 6 years ago in reply to stefanie liang

    Even if pasting does not work, does using the menu and choosing Insert->Insert image/video/file work?

    In regards to the errors, you have two different things.

    1. Port 1880 is already in use. So either you choose to re-configure the Job Service to use a different port (e.g. 1881) or identify the other service or tool using port 1880.
    2. You haven't configured the Remote Connection Plugin correctly that you are using on the Job Service. It is missing the configuration value for the permittedGroup that is allowed to access the remote connection plugin.
  • 0 over 6 years ago in reply to Markus Weiss-Ehlers

    The path of the log-file reveals that you are starting the Job Service manually using JobServiceCMD.exe, that explains that port 1880 is already in use. Please check your installed services, there should be a Dell One Identity Manager service already running.

    I already explained the reason for the 2nd error you see in the log.