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job queue did not run successfully

I installed one identity manager, install job server, DB server, application server ,web portal . after run the synchronization ,the job queue did not run successful

Details please check the attached picture URL.

sorry. Im not able to upload the URL, have to paste here:

Job queue

http://i1.bvimg.com/660958/c750d4f41fa33714.png

show it browser:

http://i1.bvimg.com/660958/119a5b155b2190c9.png

Could you please give advice on this ?I don't know what the problem is .Thank a lot.

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Markus Weiss-Ehlers over 6 years ago in reply to stefanie liang +1 verified
Even if pasting does not work, does using the menu and choosing Insert->Insert image/video/file work?

In regards to the errors, you have two different things.
1. Port 1880 is already in use. So either…

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0 Markus Weiss-Ehlers over 6 years ago

The second screenshot reveals that job service didn't start properly. You should see a detailed error message in the log file of the service.

The path would be (assuming version 7.1 by your screenshot) %localappdata%\Dell\One Identity Manager\JobService\JobService.log
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0 stefanie liang over 6 years ago in reply to Markus Weiss-Ehlers

cant find the jobservice.log under the path you provide, but I checked this:C:\Users\Administrator.EY\AppData\Local\Dell\One Identity Manager\JobServiceCmd

content below,what should I do now?Thanks.

2018-09-06 09:45:00.4421 ERROR (Jobservice ) : Error occured in HTTP Server (thread: HTTP Server):
[System.Net.HttpListenerException] Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine. System.Net.HttpListenerException (0x80004005): Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine.
   at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at VI.JobService.Http.HttpServer._MainLoop()    at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at VI.JobService.Http.HttpServer._MainLoop()
2018-09-06 09:45:00.7549 WARN (Jobservice ) : Moving private key to the key container.
2018-09-06 09:45:00.8803 WARN (Jobservice ) : Constrain access to encrypted configuration properties on the service account.
2018-09-06 09:45:01.8803 WARN (Jobservice ) : Starting queue \WIN12-SQL.
2018-09-06 09:45:01.8803 INFO (Jobservice ) : Requesting process steps for queue \WIN12-SQL.
2018-09-06 09:45:02.0993 ERROR (Jobservice ) : Error occured in Job Service (thread: <Unknown>):
[821049] Error starting One Identity Manager Service.
    [821061] Error starting plugin 'Remote Connect Plugin'.
    [System.ArgumentNullException] Value cannot be null.
Parameter name: permittedGroup VI.Base.ViException: Error starting One Identity Manager Service. ---> VI.Base.ViException: Error starting plugin 'Remote Connect Plugin'. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: permittedGroup
   at VI.Projector.Connection.Remoting.Authentication.ActiveDirectoryGroupAuthenticator..ctor(GlobalCatalog globalCatalog, String permittedGroup)
   at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPluginConfig.GetAuthenticator()
   at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPlugin.Start()
   at VI.JobService.JobService._StartJobService()
   --- End of inner exception stack trace ---
   at VI.JobService.JobService._StartJobService()
   --- End of inner exception stack trace ---
2018-09-06 09:45:02.0993 WARN (Jobservice ) : Error starting the service. Retrying after 00:01:30.
2018-09-06 09:45:02.0993 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Requests...
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Queue Database Job Requests ended ...
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Results...
2018-09-06 09:45:02.7237 INFO (Jobservice ) : Last process step request succeeded.
2018-09-06 09:45:02.7237 INFO (Jobservice ) : Queue Database Job Results ended ...
2018-09-06 09:45:09.7625 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
2018-09-06 09:45:10.0375 INFO (Jobservice ) : Ending Main Loop...
2018-09-06 09:45:10.0375 INFO (Jobservice ) : Main Loop ended...
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0 stefanie liang over 6 years ago in reply to Markus Weiss-Ehlers

cant find the jobservice.log under the path you provide, but I checked this:C:\Users\Administrator.EY\AppData\Local\Dell\One Identity Manager\JobServiceCmd

content below,what should I do now?Thanks.

2018-09-06 09:45:00.4421 ERROR (Jobservice ) : Error occured in HTTP Server (thread: HTTP Server):
[System.Net.HttpListenerException] Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine. System.Net.HttpListenerException (0x80004005): Failed to listen on prefix 'http://*:1880/' because it conflicts with an existing registration on the machine.
   at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at VI.JobService.Http.HttpServer._MainLoop()    at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at VI.JobService.Http.HttpServer._MainLoop()
2018-09-06 09:45:00.7549 WARN (Jobservice ) : Moving private key to the key container.
2018-09-06 09:45:00.8803 WARN (Jobservice ) : Constrain access to encrypted configuration properties on the service account.
2018-09-06 09:45:01.8803 WARN (Jobservice ) : Starting queue \WIN12-SQL.
2018-09-06 09:45:01.8803 INFO (Jobservice ) : Requesting process steps for queue \WIN12-SQL.
2018-09-06 09:45:02.0993 ERROR (Jobservice ) : Error occured in Job Service (thread: <Unknown>):
[821049] Error starting One Identity Manager Service.
    [821061] Error starting plugin 'Remote Connect Plugin'.
    [System.ArgumentNullException] Value cannot be null.
Parameter name: permittedGroup VI.Base.ViException: Error starting One Identity Manager Service. ---> VI.Base.ViException: Error starting plugin 'Remote Connect Plugin'. ---> System.ArgumentNullException: Value cannot be null.
Parameter name: permittedGroup
   at VI.Projector.Connection.Remoting.Authentication.ActiveDirectoryGroupAuthenticator..ctor(GlobalCatalog globalCatalog, String permittedGroup)
   at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPluginConfig.GetAuthenticator()
   at VI.Projector.JobService.Plugins.RemoteConnectService.RemoteConnectPlugin.Start()
   at VI.JobService.JobService._StartJobService()
   --- End of inner exception stack trace ---
   at VI.JobService.JobService._StartJobService()
   --- End of inner exception stack trace ---
2018-09-06 09:45:02.0993 WARN (Jobservice ) : Error starting the service. Retrying after 00:01:30.
2018-09-06 09:45:02.0993 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Requests...
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Queue Database Job Requests ended ...
2018-09-06 09:45:02.3704 INFO (Jobservice ) : Ending Queue Database Job Results...
2018-09-06 09:45:02.7237 INFO (Jobservice ) : Last process step request succeeded.
2018-09-06 09:45:02.7237 INFO (Jobservice ) : Queue Database Job Results ended ...
2018-09-06 09:45:09.7625 INFO (Jobservice ) : Stopping queue \WIN12-SQL.
2018-09-06 09:45:10.0375 INFO (Jobservice ) : Ending Main Loop...
2018-09-06 09:45:10.0375 INFO (Jobservice ) : Main Loop ended...
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