Version: IDENTITY MANAGER 7.1.2
question: can we make every request has an unique number as ticket number for tracking ? Thanks.
Version: IDENTITY MANAGER 7.1.2
question: can we make every request has an unique number as ticket number for tracking ? Thanks.
Out of the box, every request contains a GUID as PK which is by definition a unique number.
Another option would be to create a custom column to generate your own ticket id via a template.
Further to what Markus said, you can check out the table DialogNextID which will help you generate a unique number
do I have to change the schema ?
do I have to change the schema ?
Hi Stefanie, a custom column would require a schema extension, yes. Using the schema extension wizard.
Trevor
Hi Stefanie, a custom column would require a schema extension, yes. Using the schema extension wizard.
Trevor
Thanks all,I will try.