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Azure AD User sync error

somee.gupta_32091
over 3 years ago

Hi,

We have recently set up azure sync in our project. We are currently testing out the import of Azure AD schema into our database. The sync for groups and other schema types is working fine. But for users sync we are getting the below error for all user objects in sync log.

[ServiceException]: Code: MailboxNotEnabledForRESTAPI - Message: REST API is not yet supported for this mailbox.

Microsoft.Graph.ServiceException: Exception of type 'Microsoft.Graph.ServiceException' was thrown.

Could you please advise on the error.

Thanks,

Somee

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  • 0 over 3 years ago

    If you Google this error, you will find many explanations why this error may occur while talking to the Microsoft Graph API. One reason could be that the mailbox of the Azure AD User is an OnPrem mailbox and the Exchange Server hasn't the property CUs installed, another could be that the Exchange server is a private one that Microsoft offers for large environments (e.g. Universities).

    Just for interest, we are talking here about the Azure AD sync, not any Exchange Online sync. Correct?

    What version are you using?

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  • 0 over 3 years ago

    If you Google this error, you will find many explanations why this error may occur while talking to the Microsoft Graph API. One reason could be that the mailbox of the Azure AD User is an OnPrem mailbox and the Exchange Server hasn't the property CUs installed, another could be that the Exchange server is a private one that Microsoft offers for large environments (e.g. Universities).

    Just for interest, we are talking here about the Azure AD sync, not any Exchange Online sync. Correct?

    What version are you using?

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