How do StringErrors work in IDM?

What version of OneIM are you using?

Can you help me?

I might have an idea but trying it first. Stay tuned.

Since you are on 8.2.1 you can use the following approach.

Create a new text file called VI.Base.custom.vii (use UTF-8 with BOM encoding) with the following content (the value for the error string is just a sample of course).

[en-US]
strError1205002="You shall not pass."

[default]
strError1205002="You shall not pass."

Place the file where the other binaries of One Identity Manager are placed. In case of your Web Designer portal you need to place it on the bin directory of the Web Designer portal and / or on the bin directory of the Application Server depending on you used connection scheme (SQL or Application Server).

I tried and also imported the vii file to the database through Software Loader, and even then the message was not changed in the Web Portal.
I put the file in the Application Server folder and in the Web Portal bins.

Web portal bins => IdentityManager or APIServer?

Does the file have the right encoding (UTF-8 with BOM)?

Yes, this path inetpub\wwwroot\IdentityManager\bin

Yes, I installed Notepad++ and converted the file to UTF8 encoding with BOM.

Did you restart the web application?

The translation will only be loaded at startup of the application.

Should I import with Software Loader or not? and then restart IIS? Or Only restart IIS

You do not need to use Software Loader. You can just place the file in the IdentityManager\Bin directory and the AppServer\Bin directory.

Think about Software Loader as a tool for helping you distribute the file, but no requirement.

you do not need to restart IIS (you can if you want) just restart the Application Pool for Identity Manager and Application Server in IIS Manager.

You do not need to use Software Loader. You can just place the file in the IdentityManager\Bin directory and the AppServer\Bin directory.

Think about Software Loader as a tool for helping you distribute the file, but no requirement.

you do not need to restart IIS (you can if you want) just restart the Application Pool for Identity Manager and Application Server in IIS Manager.

Now I did exactly as you told me, I took the file and put it in the folders, without worrying about the loader software, I just restarted the ApplicationPool of both the AppServer and the IdentityManager, however the login error message remained the same.

Mhh... I've tested it (but in my personal 9.1 environment) and it worked. The necessary feature for this is part of the product since 8.2

If you are willing to share the content of your file, I'll try to check this in an 8.2.1 environment next week.

May I share it with you in your email?

You send me a private message here in the forum (or an email if you know the address).

I tried to send you a message, and it is showing that it is not possible to send it, do you have an email that I can send it to? If not, follow my email nicholas.matos@versed.net.br

I tried it with a lab in version 9.1, and it worked exactly as you said, however for some reason it doesn't work in 8.2.1

I got it working in 8.2.1 if the web portal was using an Application Server connection instead of an SQL Server connection.

Does this connection change to the Application Server instead of SQL Server generate more slowness in the Web Portal?

Would it be possible to remove strings "An exception has occurred..." and "Application server has returned error"?

The answer to this question cannot be given generally as it depends on the exact use case and on the environment (Network connections, routing preferences, ...). But you might want to test some scenarios, to check if the performance is acceptable.