Ticket creation in ServiceNow using Mulesoft from One Identity Version 9

Question

We have received a requirement wherein we need to create incidents in ServiceNow by sending details from One Identity. We know there is an OOTB process SCN_Create_serviceNow_ticket to create tickets and uses SCN configuration parameters which accepts SNOW URL, User and password. 
 In our case, it's not possible to directly have a connection with SNOW, we need to connect with Mulesoft for creating tickets. We have received client id, secret and api from Mulesoft team and we want to know if we need to modify the OOTB process for this kind of connection or we can just use client id/ secret instead of SNOW user and password? 
 
 Thanks in advance

Troy Grandy · Answer

Looking at the guide for 9.1.1 I don't see a way to do this. It only accepts url, user and password, see below: 
 
 Configuring ServiceNow Connection Parameters 
 
 To support the One Identity Manager and ServiceNow integration solution, the following ServiceNow connection parameters must be assigned in the Designer.

InstanceURL

InstanceUser

InstanceUserPassword

To configure the ServiceNow connection parameters 
 
 In One Identity Manager Designer, navigate to Base Data | General | Configuration parameters . 
 In the Configuration parameters pane, expand SCN .
 The ServiceNow configuration parameters are displayed. 
 
 To assign the parameters to the Designer:
 
 Click InstanceURL , and in the Configuration parameters dialog, in the Value field enter the instance url for ServiceNow. 
 Click InstanceUser , and in the Configuration parameters dialog, in the Value field enter the instance user for ServiceNow. 
 Click InstanceUserPassword , and in the Configuration parameters dialog, in the Value field enter the instance user password for ServiceNow.