"No suitable groups were found" DGE 9.1.1

Hello you all!

We currently have the Data Governance Edition v9.1.1 and we have integrated some SMB folders.

The folders are also published into IT-Shop. We have implemented for those folders the file access request via web portal.

On the approver side, in the Pending Requests mask, when we try to use the "Select a group" button, we receive the error "No groups were found that match the requested access", even if there are groups available and assigned for the access type that we are requesting.

But VI_PersonWantsOrg_PrefillITShopOrgFinalForGroup script unable to get suitable groups and ended up with error while running function called VI_GetMostSuitableGroupDN. The error is:

"Error: A call to SSPI failed, see inner exception [...] No suitable groups were found."

Into the request showed in Object Browser the field "Additional Data" appears empty.

 

Do you have any suggestions? Thank you!