Problem with Account Definition

The jobs are not in the pending but in the processing state. That means the JobService has fetched and started it. Please check the Log of the JobService to check if you can get some more information. 

What version of OneIM are you using?

The version is 8.2. I can't find any errors in the Job Server logs

2024-02-02 11:04:23 +01:00 - Warning: There is no process assembly for table HelperHeadPerson (triggering event Insert).
2024-02-02 11:04:23 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - A2D5321E-1946-4DF0-93A3-E186004F5863: Successful
    The event Insert was triggered for 1 object(s) of type HelperHeadPerson.
2024-02-02 11:04:23 +01:00 - Warning: There is no process assembly for table HelperHeadPerson (triggering event Insert).
2024-02-02 11:04:23 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - 3C90AC90-93C9-47F6-9B82-FAD08432422C: Successful
    The event Insert was triggered for 1 object(s) of type HelperHeadPerson.
2024-02-02 11:04:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - 31AC39D4-149C-43CC-97AB-0463DC71542A: Successful
    The event Assign was triggered for 1 object(s) of type PersonHasTSBAccountDef.
2024-02-02 11:04:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - 3B286D57-1BAA-48E1-AFA9-32EBDC8712F6: Successful
    The event Assign was triggered for 1 object(s) of type PersonHasTSBAccountDef.

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - dcb03cb0-f6b0-4a76-86f5-94bb68e5864b: Errors occurred
    There are no entries matching the WHERE clause.
2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - 09f40f0c-01de-455e-bffc-916bcf6305e9: Errors occurred
    There are no entries matching the WHERE clause.

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - cd637422-1dd1-48dc-8b95-a4d3466ef37a: Successful

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - 0382dfcf-26e6-4482-a315-1d7dac88ff72: Successful

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - f9833934-836b-431b-88b4-57c8754aefd1: Errors occurred
    There are no entries matching the WHERE clause.

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - df836d93-9c52-4376-a1ea-2c515aff4f45: Errors occurred
    There are no entries matching the WHERE clause.

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - bd43c4bb-c6d7-42d6-8197-ec79e5ed3e51: Errors occurred
    There are no entries matching the WHERE clause.

2024-02-02 11:05:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.SQLComponent - 26ef0892-c544-4a12-9065-913a5bb24415: Errors occurred
    There are no entries matching the WHERE clause.

2024-02-02 11:05:56 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - 2b40a26c-46d8-4f84-bf0e-b457e5f99093: Errors occurred
    Script function "TSB_Find_And_Use_Linked_Account_For_AccountDef" returned False.

2024-02-02 11:05:56 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - 205d9de4-5e99-4390-9b20-981a502b8d8d: Errors occurred
    Script function "TSB_Find_And_Use_Linked_Account_For_AccountDef" returned False.

2024-02-02 11:34:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 46501C31-1C7F-4161-838F-324F6CF2D1A4RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 11:34:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 94E4C780-5926-4205-8416-76FFBA6628B8RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 11:50:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - B4F6E394-47DD-41C4-98E6-00527D6CF324RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 11:50:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - F640CF0A-96AF-422D-8713-48AEB799A977RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 12:01:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - 70FEB9B5-7889-4FE4-8BA2-EBAD7342766C: Successful
    The event UPDATEUTCOFFSET was triggered for 1 object(s) of type DialogTimeZone.

2024-02-02 12:02:57 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - dbda774f-d417-4897-a168-dec2ad4fb574: Successful

2024-02-02 12:07:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 570F4E97-4A45-46A3-A995-370382726CB8RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 12:07:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - C21E8948-96FF-4D8C-ACF8-0DA76A475A71RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 12:23:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 20E255FC-C56B-4084-9296-671B02A915A2RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 12:23:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 2EA5C8F6-8ABC-46F8-B5EE-84980CFA2E64RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 12:40:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 2B93F208-8F18-4850-8C77-AC37EFE3A88ARA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 12:40:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - BC044D21-F26D-4A30-B83F-EB802E2D359ERA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 12:56:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 38BFCFC3-5D9D-47DB-9B1E-2C9A8845B28ARA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 12:56:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - E5380F00-C8BC-4D19-8477-44DFE882C160RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 13:01:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - E2D3E8BA-2D8C-42C0-A9A9-A01CD93631E4: Successful
    The event UPDATEUTCOFFSET was triggered for 1 object(s) of type DialogTimeZone.

2024-02-02 13:02:57 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - 548eb754-d55e-4dd6-baf2-91465cc28df6: Successful

2024-02-02 13:13:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 09829B05-74D3-4407-BB06-E6B7D7AA94D5RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 13:13:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - A327EB99-6631-4DF6-9635-78BCDC61BDD3RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 13:29:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 2C673773-5261-43A2-9A9E-CF22D338A3BFRA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 13:29:54 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - FBC08C05-8C18-4375-A16C-D61F718B20CERA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 13:46:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 56E12455-5739-4577-98BE-792BB8E02F84RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 13:46:24 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - FB8074EE-5C12-4877-9E6B-AD36729A4189RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 14:01:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - EDCBB16E-72CA-40A8-88B2-4F9CED343DDA: Successful
    The event UPDATEUTCOFFSET was triggered for 1 object(s) of type DialogTimeZone.

2024-02-02 14:02:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 3F668778-8527-49DB-9BE5-8AE3C5FF22ADRA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 14:02:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - AB54C68B-73F7-4DA8-B5CD-5294D3742106RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 14:02:58 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - d61be662-2d27-46b6-93d1-34fe5bbc855b: Successful

2024-02-02 14:19:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 1620261E-2C0B-4ACE-A0BC-2382B3343056RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 14:19:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - C9058488-E745-4C36-9546-B1D914D4B846RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 14:35:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 215D9B83-4C4D-4DE6-B8C6-6670C11CBC4ARA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 14:35:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 6C08ACB7-BB8B-4BC1-840E-401DA75DCC68RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 14:52:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - 0DD58DA4-D115-47E0-A773-97FA366E38EDRA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 14:52:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - D39B4EED-72F5-4A79-8DCA-42F821F72205RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

2024-02-02 15:01:25 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.HandleObjectComponent - D36E8092-C2C9-4EA4-8386-92DDEA3E4D83: Successful
    The event UPDATEUTCOFFSET was triggered for 1 object(s) of type DialogTimeZone.

2024-02-02 15:02:58 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.ScriptComponent - fcb34998-4c92-4d87-ab8c-3f43d8106fb8: Successful

2024-02-02 15:08:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - BB4F8564-C22B-4C9E-ABC9-80E86C551077RA: Successful
    Process step dfe023ff-deb8-4e05-bd0a-ef9c10e329a8 is still running.

2024-02-02 15:08:55 +01:00 - \ONEIDMT-APP-01 - VI.JobService.JobComponents.JobCheckComponent - E1D265AA-28D0-4834-B0F3-B1E53B2A8489RA: Successful
    Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

These lines here indicate that something is performing very slow. 

Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

I believe this is the "processing" step from the JobQueue. Please check your SQL Server for blockings (one option) and check if inserting a new ADSAccount with ObjectBrowser setting the same properties as the process step works without issues.

These lines here indicate that something is performing very slow. 

Process step ed023f78-3f0f-49f3-b90f-77a4e6b44ce4 is still running.

I believe this is the "processing" step from the JobQueue. Please check your SQL Server for blockings (one option) and check if inserting a new ADSAccount with ObjectBrowser setting the same properties as the process step works without issues.

Thanks for the information, the problem was the "One Identity Manager Service" which had crashed. I restarted the service and the accounts were created

Thanks, I am also facing the same issue, I will try it and I hope it works for me too.