Error gets fixed after API server pool restart.
But persists again next day.
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Error gets fixed after API server pool restart.
But persists again next day.
What version of OneIM are you using?
Do you have any customization in place?
Does your pool use sticky sessions?
Version is 9.2
Yes i we do have some config changes in admin portal And few color changes in Index.HTML
The error i see in the admin portal
"2024-04-17 10:10:06.3996 INFO ( WebLog umjnpllephqn5rnmhekiusyz) : Loaded API method group assignments, 0 found
2024-04-17 10:10:06.9143 INFO ( WebLog ) : Loading assembly: System.ServiceModel.Internals, Version=4.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35 from C:\Windows\Microsoft.Net\assembly\GAC_MSIL\System.ServiceModel.Internals\v4.0_4.0.0.0__31bf3856ad364e35\System.ServiceModel.Internals.dll, file version: 4.8.4545.0 built by: NET48REL1LAST_B
2024-04-17 10:10:17.3826 ERROR ( WebLog ) : System.Exception: An error occurred while processing the request: /qer-app-portal/index.html System.Exception: An error occurred while processing the request: /qer-app-portal/index.html ---> System.IO.FileNotFoundException: File qer-app-portal/index.html not found
at CompositionApiToSwagger.Middleware.FileServerWrapper.<GetFileContents>d__7.MoveNext()"
Please contact support for a fix for the issue 440193. Additionally, this may be caused by a specific IIS setting. On the application pool settings in IIS Manager, please set "Disable overlapped recycle" to "true".
Any update? I am also facing the same issue.
I am also in the same boat. Have you found the answer?
contact Support, there is fix from them.