We are using 1IM version 9.2 and have recently installed ServiceNow module in our DEV envt. I do not see anything different in 1IM after installing. Am I missing anything?
The 3 things that I noticed are:
In designer-->Base data -->Installation-->Jobserver--> I see 'SCN' as machine role
AccProductGroup table--->New column name: 'Enable for ServiceNow'
PersonWantsOrg table--->New column name: ServiceNowSystemID
Am I supposed to see any SCN related tables? When I search DialogTable, I see 'SCNRoot' tables. But I cannot pull it up in OB and I don't see it in designer either.
We have decided on using custom API connector. Should I be using SCN related tables or UNSAccountB tables?
I am open to all suggestions and your experiences in using ServiceNow with 1IM.
Thank you in advance,
Divi