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SOAP requests from ServiceNow that have carriage return & line feeds are failing

We (D1v7) are receiving SOAP requests from Service Now to update AD group and getting the following error:

Server was unable to process request. ---> An error occured: The value 'Group description' must not contain line breaks.

Is there an easy way to configure D1 to allow line breaks in the description fields? We have tried to have SN encapsulate the data using:

<![CDATA[Test Group 2 ]]>
<![CDATA[from ]]>
<![CDATA[SN ]]>
<![CDATA[instance]]>


for text:

Test Group 2

from

instance