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Fallback approvers on custom approval step/query

Hello experts,


I've ran into an issue when creating a custom query for an approval step on a workflow request. When I assign fallback approvers on OOTB query (for example recipient's manager) and approval step doesn't have any approvers based on the query, the fallback approvers are showing properly and the request goes to fallback approvers role. However, when I try to do the same thing for a custom query, approval step shows no fallback approvers and the workflow gets aborted.

I've compared OOTB approval procedure with a custom one and don't see any differences, both have only one query and both work when some users match the query. But when no users match the query fallback approvers only work for OOTB query.

Has anyone experiences something like this in v 7.0.1? Is this a bug?

Thanks,

Sergei

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