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Attestation: Actions taken by attestator not captured in export report

Hello,

I am trying to export a report from IT Shop once an attestation policy is completed. But when I click on export as csv/pdf, the exported report does not capture the action taken by the reviewer. Please see the attached screenshot. The information column is not exported in the csv or pdf file. Can someone please tell me how to make the information column viewable in the exported report?

Thanks,

Alok

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  • Hi Geraldine,

    Thanks for the reply. Based on your earlier posts, I was able to make a copy of the VI_Attestation_EditCases_Default component and edit create date columns.

    Regarding enabling the column export in csv or pdf, I right clicked on the Column container and exported the xml file. Can you please suggest what needs to be changed in the XML file so after exporting, this column will be displayed? Attached are the screenshots for your reference. Also, once the changes are made in the XML file, I assume I would need to import the updated XML file at the same container level.

    Thanks,

    Alok

    Screen-Shot-2014_2D00_08_2D00_06-at-1.07.59-PM.png

    Screen-Shot-2014_2D00_08_2D00_06-at-1.22.53-PM.png

Reply
  • Hi Geraldine,

    Thanks for the reply. Based on your earlier posts, I was able to make a copy of the VI_Attestation_EditCases_Default component and edit create date columns.

    Regarding enabling the column export in csv or pdf, I right clicked on the Column container and exported the xml file. Can you please suggest what needs to be changed in the XML file so after exporting, this column will be displayed? Attached are the screenshots for your reference. Also, once the changes are made in the XML file, I assume I would need to import the updated XML file at the same container level.

    Thanks,

    Alok

    Screen-Shot-2014_2D00_08_2D00_06-at-1.07.59-PM.png

    Screen-Shot-2014_2D00_08_2D00_06-at-1.22.53-PM.png

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