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Timeout issue on QPM

 I am getting the following errors in the event log. Can someone tell me what is the Root cause and how to fix this. Thanks

 

CriticalError Info: System.TimeoutException: The open operation did not
complete within the allotted timeout of 00:00:00. The time allotted to this operation may
have been a portion of a longer timeout. ---> System.TimeoutException: Open timed out
after 00:00:00 while establishing a transport session to
net.tcp://172.20.118.192:8081/QPM.Service.Services.UserService. The time allotted to this
operation may have been a portion of a longer timeout. ---> System.TimeoutException:
Connecting to via net.tcp://172.20.118.192:8081/QPM.Service.Services.UserService timed
out after 00:00:00. Connection attempts were made to 0 of 1 available addresses (). Check
the RemoteAddress of your channel and verify that the DNS records for this endpoint
correspond to valid IP Addresses.

 

Could not connect to net.tcp://172.20.118.192:8081/QPM.Service.Services.UserService. The connection attempt lasted for a time span of 00:00:01.0000246. TCP error code 10061: No connection could be made because the target machine actively refused it 172.20.118.192:8081. ---> System.Net.Sockets.SocketException: No connection could be made because the target machine actively refused it 172.20.118.192:8081 at

  • Port 8081 is the default port used for communication with User Sites. This error message indicates that there is a User Site hosted on the machine with IP Address 172.20.118.192, and that the Admin Service cannot communicate with it over port 8081. Either this port is blocked, or the machine itself has networking issues.

    Can you ping 172.20.118.192? Is it online? Can you RDP to that machine? Is the Windows Firewall enabled? Can you telnet from the machine hosting the Admin Service to 172.20.118.192 on port 8081?