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Self service site configured incorrectly.

clara
over 6 years ago

 I have installed SPE on Win7 SP1 desktop. When i click on the "FOrgot my password" at the Window logon screeen, error message appears. The error is Service is unavailable, Pls ensure the self service site is configured correctly." How to resolve this?thks

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  • 0 over 6 years ago
    This could be related to any number of networking issues.

    Can you access the site from the machine hosting the Password Manager Service?

    Can you ping the site from your test machine? Is it accessed over HTTP or HTTPS? Can you telnet to port 80 or port 443?

    What is the HTTP error code that you see when you try and access it?
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  • 0 over 6 years ago
    This could be related to any number of networking issues.

    Can you access the site from the machine hosting the Password Manager Service?

    Can you ping the site from your test machine? Is it accessed over HTTP or HTTPS? Can you telnet to port 80 or port 443?

    What is the HTTP error code that you see when you try and access it?
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