Self service site configured incorrectly.

Question

I have installed SPE on Win7 SP1 desktop. When i click on the "FOrgot my password" at the Window logon screeen, error message appears. The error is Service is unavailable, Pls ensure the self service site is configured correctly." How to resolve this?thks

Terrance.Crombie · Answer

Open the Password Manager Admin Site. 
 
Under General Settings, choose Realm Instances. 
 
You will see the "Self-Service site URL" here. Is this URL accessible from your test machine?

Aidar.Karabalaev · Answer

PWM Best Practices: 
1) publish URL ( password.mycompany.com) in DNS (intranet and internet facing) resolving to http://PWM01/PMUser 
2) use GPO (adm template is provided with PWM install package) to push SPE (GINA) wwith URL set on the SPE client link "Forgot My Password". 
(*) both steps are very well documented in PWD PDF manual.