Why I am getting gateway password prompt for SSH session using SPP?

Question

Hi 
 
 I am getting password prompt while making ssh session from SPP. I have checked all the configuration already in SPS and found nothing related to gateway password prompt. I have one SPP and One SPS

Tawfiq.Ahmad · Answer

Hello Akanksha, 
 Please verify if SPS is using port 22 under Basic Settings > Local Services > SSH Server > Listening address and Port and if so, you can change the SSH port here to something different such as 222 for example then confirm that the SSH Control > Connections > verify the connection policy for safeguard_default is using port 22 then test again. 
 Doing this, if you need to connect to SPS Shell then use the new port 222 and for SSH Sessions via SPP to SPS those will use the default port 22. 
 Thanks!

Tawfiq.Ahmad · Answer

Hi Akanksha, 
 Could you check under SSH Control > Authentication Policies > Expand safeguard_default > make sure that Gateway authentication method: are all unchecked and that Relayed authentication methods: Password and Keyboard-Interactive are enabled. Then confirm that the SSH Control > Connection > expand safeguard_default > make sure that the policies are set as below: