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Hi,
You can enable Sound and Dynamic Virtual Channels to redirect via SPS
From the Admin Guide:
"NOTE: If the Record audit trail checkbox is selected only for the Sound channel, only the output sound (the one that is received by the audited user) is recorded in the audit trail.
If the Record audit trail checkbox is selected for the Dynamic virtual channel, both the input sound (the one that comes from the audited user) and output sound (the one that is received by the audited user) are recorded."
Thanks!