Asset Description Change

Hello,

I am having SPP 7.0.0 with some configured assets. Whenever I try to change the asset description from the SPP web portal, it shows no error, but the asset description is not changed.

Hence, I am forced to remove the asset and re-add it with the new description.

Is there a solution for this problem?

0 Tawfiq.Ahmad 8 months ago

Hi,

Is this an asset that was added via Discovery from Active Directory by any chance?

If so then the Description field is synced from the Computer Object in AD to SPP (One way) in that case.

If you add an asset manually then it would have allowed saving the Description field.

Thanks!
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0 walied shoaip 8 months ago in reply to Tawfiq.Ahmad

Hello Tawfiq,

Thank you for your reply.

In fact, the asset was added manually, there was not any discovery rules created or run.

This makes me remove the asset and re-add it whenever I want to update its description.

Is there any other workaround?
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0 Tawfiq.Ahmad 8 months ago in reply to walied shoaip

Hi Walied,

I tested in SPP LTS version 7.0.4 and unable to reproduce the issue.

If you are running 7.0.0 LTS, I would suggest to upgrade to latest LTS or latest feature release depending on which branch you prefer and test again?

Thanks!
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