SSL certificate not secure on SPS web

Hi,

I installed the server SSL certificate under Basic settings -> Management. I uploaded the Server certificate, Server key, and root CA certificate. Now, the problem is that the certificate shows that is not secure. When inspecting the certificate, I see that the chain is not showing. I even added a trust store and added the root CA certificate to it.

Do you have any idea why the SSL still shows as not secure?

Thanks,

Ahmed

0 Tawfiq.Ahmad 8 months ago

Hi,

Please refer to the KB article here to verify the steps:

How to renew and update the SPS SSL Web certificate

https://support.oneidentity.com/one-identity-safeguard-for-privileged-sessions/kb/4372534/how-to-renew-and-update-the-sps-ssl-web-certificate

Thanks!
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0 c aghazi 8 months ago

Thank you for your reply.

I was able to solve the problem. The solution was to create a CSR with alternative name of DNS and IP of the fqdn and IP address of the SPS server. Other than that, it was always giving 'insecure'. Creating a CSR with the fqdn in the CN is not enough for the SPS to recognize the certificate.

Hope this helps anyone facing the same issue.

Best regards,

Ahmed
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