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jaeil yoo 7 months ago

Hi All,

The appliance logs display a failure log for the following reasons.

reason 1. SMTP authentication is required.

reason 2. Issue a reset you want to start over.

Communication between the appliance and SMTP is normal. Please give me advice.

Kind Regards,

Jaeil.

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0 Tawfiq.Ahmad 7 months ago

Hi Jaeil,

What version of SPP are you running?

I would recommend upgrading to the latest version of either LTS (7.0.4.1) or Feature release (7.4.1) and verify if any issues persist.

Thanks!
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0 Tawfiq.Ahmad 7 months ago

Hi Jaeil,

What version of SPP are you running?

I would recommend upgrading to the latest version of either LTS (7.0.4.1) or Feature release (7.4.1) and verify if any issues persist.

Thanks!
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