Hello All,
We're currently experiencing difficulty accessing a server. Despite being in the same subnet as our other servers, attempts to connect result in the error message: "This computer can't connect to remote computer." In the SPS log, we've identified the following error. Your assistance in resolving this issue would be greatly appreciated.
SPS Logs :
2024-05-12T12:30:16+03:00 ho-sps-pam zorp/scb_rdp[2276]: core.debug(4): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415/rdp): Identified peer; side='server', peer='/CN=host..com', issuer='/CN=host.com', serial='603FDF0AFC4C138641B835A5BA3E09C0', version='2'
2024-05-12T12:30:46+03:00 aesa-ho-sps-pam zorp/scb_rdp[2276]: core.error(1): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415/client): Stream read failed; stream='ZStreamFD', reason='Connection reset by peer'
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: core.error(1): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415/client): Stream read failed; stream='ZStreamSsl', reason='Connection reset by peer'
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: core.error(4): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415/client): Shutdown failed; attempt='1', error='Transport endpoint is not connected'
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: scb.audit(4): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415/rdp): Closing connection; connection='safeguard_rdp', protocol='rdp', connection_id='4d3dd308-bab4-4817-a912-e9752f4e2772', client_ip='IP', client_hostname=hostname’, client_port='51944', server_ip=IP, server_hostname=host.COM', server_port='3389', gateway_username=”User’, remote_username='', verdict='ZV_REJECT', network_id=''
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: core.session(4): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11415): Ending proxy instance;
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: core.session(3): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11416): Starting proxy instance; client_fd='2748', client_address='AF_INET(Host:52053)', client_hostname=host.com, client_zone='Zone(internet)', client_local='AF_INET(SPS:3389)', client_protocol='TCP', network_id=''
2024-05-12T12:30:46+03:00 ho-sps-pam.com zorp/scb_rdp[2276]: rdp.info(4): (svc/aiH9QDm2QLngyabyzo2Ecs/safeguard_rdp:11416/rdp): Re-using session id of interactive interface;
