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Default view for Web Portal

Hi all,

is there a way to set the default view mode for web portal (desktop or mobile)? I read on documentation that the view mode is choosen automatically, but I'd like to force it to desktop mode as default. Employee will switch to mobile if needed.

Thanks,

Dario

+1 Hanno Bunjes over 6 years ago

Hi Dario,

There is currently no way to do this, as the view changes depending on device properties only.

Desktop mode will not always translate well to mobile devices. If you have a use case that you feel we don't cover, please feel free to elaborate.

Thanks

Hanno
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0 Dario.Mariani over 6 years ago

Thanks for your reply, is there a way to disable mobile view then?
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0 Hanno Bunjes over 6 years ago

Which version of OneIM are you using?
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0 Hanno Bunjes over 6 years ago

In 7.1, you can add a URL parameter to enforce the tablet mode.
...&d1im_layout=Tablet
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0 Dario.Mariani over 6 years ago

I use 7.1 version! I'd like to enable only desktop mode
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+1 Hanno Bunjes over 6 years ago

...&d1im_layout=Desktop

will enforce desktop mode.
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0 Dario.Mariani over 6 years ago

Thanks for your help!
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0 bastian.end over 6 years ago

Hi Hanno

The changing of the view depending on the device properties make problems for our customer because they're using mainly the surface books which is recognized as the "mobile view" by the IT-Shop.

So the only possibility to force desktop mode is using the URL parameter which you stated or is there any parameter which can be set in the One Identity Web Designer?

I just think it's pretty hard to make it automatically for a lot of devices out there especially with the tablets which function as a desktop as well.

Kind regards,
Bastian
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0 chris.woodham over 6 years ago

Hanno,

Where would I put this URL parameter in Web Designer?
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+1 Geraldine Hopf over 6 years ago

Hi Bastian,
please ask support for viper 28947.
Regards,
Geraldine
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