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Unable to remove AD group tied with system role from user

ruchita.mantri
over 6 years ago

Hi,

 

I have tied AD group with system role in Manager. When I assign system role to user, the corresponding AD group gets assigned to user but now when I try to remove the system role from user, corresponding AD group doesn't get removed. Why is it so? Do we need to modify or configure anything for this scenario?

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  • 0 over 6 years ago
    yes this is what is happening in the backend through direct removal of system role from the user.

    Is the membership still present in OneIM or has it just not been removed from AD?
    - yes the AD group membership is still present and yes it has not even removed from AD

    Did you check the DB queue and the Job Queue for pending jobs?
    - when I remove system role directly, I just get one job of deleting the data from PersonHasESet table not any other job
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  • 0 over 6 years ago
    yes this is what is happening in the backend through direct removal of system role from the user.

    Is the membership still present in OneIM or has it just not been removed from AD?
    - yes the AD group membership is still present and yes it has not even removed from AD

    Did you check the DB queue and the Job Queue for pending jobs?
    - when I remove system role directly, I just get one job of deleting the data from PersonHasESet table not any other job
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