Delegate Employee Responsibilities of Other Users

Question

In our environment we want to grant to members of a certain business role the ability to delegate any employee responsibility belonging to any user. For example, if Jane is part of the "Help Desk" business role she should be able to navigate to a delegation overview showing all employee responsibilities and delegate any one of them to whomever she wishes. So far I have been able to modify the "VI_Delegation" module and "VI_Delegation_Base" component to give an overview showing all of the employee responsibilities, but am not able to delegate ones that do not belong the current user logged in. This overview also takes more than a few minutes to load even though the load is only about 13,000 employees. Is there a best approach option in accomplishing this or is this just not feasible?

Hanno Bunjes · Accepted Answer

It is possible. The manager can delegate. 
 Make sure the field Delegation.UID_PersonSender contains the UID of the person having the permission, not the logged in user. 
 Great you were able to reduce the load times.

kballaao · Answer

For some reason I missed that statement. Yes, Hanno is correct and I am now able to delegate any employee responsibility as long as I fill the Delegation.UID_Person column with the manager UID not the UID of the user logged in. In case anyone wants to know, this is where I changed it in the VI_Delgation_Base component. 
 
 Thanks all for the support!

kballaao · Answer

In case anyone wants to know, I was able to drastically reduce the load time of the delegation items. I did not change my query. All I did was simply change the data source of the "DelegableItem" grid band from "Collection" to "Database (automatic load)". For some reason this loads much faster.

Although the load of the items for the overview is much faster, there was yet another load time issue. After selecting a delegate there is a collection "DelegateItemToPerson" that loads which which contains the items the user can delegate. These items come from the "DelegableItem" collection. It updates the "CanOrder" status for each of these items to true.

I modified the collection to load all the items in the DelegableItem collection minus ones that were already delegated the selected delegate. Like the DelegableItem collection load, it results to about 13,000 items that need updating (updating the "CanOrder" status to true). The updating of these results caused much delay, in fact, the update would time out and would not finish. So to fix this, I reversed the logic. I filled up the collection with items that the user should not be able to delegate (a much smaller collection), changed the "CanOrder" property to "CanNotOrder" and set that to true instead, and set the "ReadOnlyModifier" to reference this property instead.

Doing this solved the lag time of updating what items are delegable after choosing a delegate. 
 Even with both these issues solved, however, I was still unable to delegate another user's responsibility. I received the following error when trying to do so: 
 
 It tells you that the object cannot be delegated. I'm assuming because the user I am logged in as making the delegation is not the owner of the object. 
 It looks like delegating someone else's responsibilities is just not possible.

kballaao · Answer

In case anyone wants to know, I was able to drastically reduce the load time of the delegation items. I did not change my query. All I did was simply change the data source of the "DelegableItem" grid band from "Collection" to "Database (automatic load)". For some reason this loads much faster.

Although the load of the items for the overview is much faster, there was yet another load time issue. After selecting a delegate there is a collection "DelegateItemToPerson" that loads which which contains the items the user can delegate. These items come from the "DelegableItem" collection. It updates the "CanOrder" status for each of these items to true.

I modified the collection to load all the items in the DelegableItem collection minus ones that were already delegated the selected delegate. Like the DelegableItem collection load, it results to about 13,000 items that need updating (updating the "CanOrder" status to true). The updating of these results caused much delay, in fact, the update would time out and would not finish. So to fix this, I reversed the logic. I filled up the collection with items that the user should not be able to delegate (a much smaller collection), changed the "CanOrder" property to "CanNotOrder" and set that to true instead, and set the "ReadOnlyModifier" to reference this property. 
 
 Doing this solved the lag time of updating what items are delegable after choosing a delegate. Even with both these issues solved, however, I was still unable to delegate another user's responsibility. I received the following error when trying to do so: 
 
 It tells you that the object cannot be delegated. I'm assuming because the user I am logged in as making the delegation is not the owner of the object. It looks like delegating someone else's responsibilities is just not possible.

kballaao · Answer

In case anyone wants to know, I was able to drastically reduce the load time of the delegation items. I did not change my query. All I did was simply change the data source of the "DelegableItem" grid band from "Collection" to "Database (automatic load)". For some reason this loads much faster.

Although the load of the items for the overview is much faster, there was yet another load time issue. After selecting a delegate there is a collection "DelegateItemToPerson" that loads which which contains the items the user can delegate. These items come from the "DelegableItem" collection. It updates the "CanOrder" status for each of these items to true.

I modified the collection to load all the items in the DelegableItem collection minus ones that were already delegated the selected delegate. Like the DelegableItem collection load, it results to about 13,000 items that need updating (updating the "CanOrder" status to true). The updating of these results caused much delay, in fact, the update would time out and would not finish. So to fix this, I reversed the logic. I filled up the collection with items that the user should not be able to delegate (a much smaller collection), changed the "CanOrder" property to "CanNotOrder" and set that to true instead, and set the "ReadOnlyModifier" to reference this property instead. 
 
 Doing this solved the lag time of updating what items are delegable after choosing a delegate. Even with both these issues solved, however, I was still unable to delegate another user's responsibility. I received the following error when trying to do so: 
 
 It tells you that the object cannot be delegated. I'm assuming because the user I am logged in as making the delegation is not the owner of the object. It looks like delegating someone else's responsibilities is just not possible.

Delegate Employee Responsibilities of Other Users

Top Replies