Creating an Approval Workflow in One Identity with Conditional Rechecks

In our One Identity implementation, we need to set up an approval workflow that includes a loop to recheck a specific condition. This ensures that business roles are assigned correctly and that any necessary adjustments by administrators are verified before final approval. Here’s how we can achieve this:

Workflow Overview:

  1. Request Submission: A business role request is initiated.
  2. Calculated Approval (CD): The system checks if the recipient meets a certain condition.
  3. Approval Process:
    • If CD is true, the business role is assigned automatically.
    • If CD is false, the request goes to the administrator for approval.
  4. Administrator Actions:
    • The administrator reviews and corrects the recipient's identity details.
    • The administrator approves the request in the IT Shop.
  5. Rechecking Condition (2):
    • The system rechecks the initial condition (CD).
    • If the condition is now true, the business role is assigned.
    • If the condition is still false, the request returns to the administrator for further review.

However, I am encountering an issue with implementing this "loop." Specifically, I am able to connect the "Positive" outcome of the Administration approval step (OR) back to the initial Calculated Approval (CD), but the system does not recalculate the condition.

Thank you in advance.

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