• Unable to find the specified file.

    Hello team,

    Recently we started updating one identity manager from 8.2 to 8.2.1, but during the database update in the configuration wizard, the "Automatic Update" is being failed with the following error message.

    Is there any solution to resolve…

  • Integrating Safeguard Portal Access with ITShop Request Approval in Identity Manager 9.2.1

    I have integrated Identity Manager 9.2.1 with Safeguard SPP and SPS. How can I make it so that when a user requests a password or a session from the ITShop, once the request is approved, the user can open the Safeguard portal from the request details…

  • In Add to cart section's Edit product form, Reason field is not required in Angular Portal. Need this field as mandatory field



    in the "Add to Cart" section, the session user can submit a request without filling out the "Reason" field for the products.

    Is this the default behavior in V9? If yes, what configurations are needed to make the "Reason" field required…

  • Custom Angular API for triggering a process

    I'd like to trigger a process through a press of a button on 9.2.x Angular portal. I've checked API documentation but can't seem to find the correct API for my need.
    Do any APIs like this already exist that I might have overlooked? If no, would…

  • Restricting Managers from Modifying the Employee Type Attribute in the Web Portal, Allowing Only helpDesk Role Members to Edit

    How can I restrict that when a Manager creates a new identity from the Web Portal, they cannot modify the value of the Employee Type attribute, and only users who are members of a business role called helpDesk can do so?

  • [1777124] Error running synchronization step (Mailboxstatistics) of synchronization configuration (Provisioning (Provisioning)).

    Hello Community, I moved from Exchange 2016 to 2019 and this new error seems to be happening when provisioning. The mailbox looks to be provisioned but this error occurs. Has anyone experienced this? I'm running 9.0.1 LTS.

    ErrorMessages (2024-09-30…

  • Custom tables on Angular Web

    What would be the high level process for displaying a custom table in the angular web portal? Do we need to create APIs for the CCC_Tables?

  • update AD DC to AD VIP

    Does the AD sync engine have the capability to use an AD VIP (Virtual IP) instead of directly connecting to AD Domain Controllers? We are experiencing job failures due to AD DCs being non-operational for extended periods during the day.

  • Filter Business Role > Membership > Request memberships list

    Dear Experts,

    We have a business requirement that for certain Business Roles, when the manager clicks on the Request memberships button on the Memberships page, only those with a certain property ont he Employee object should appear in the list.
    Is there…

  • Restrict calendar values for a date field in Web designer

    Hi All,

    I am using One Identity Version 9.0.

    In the web designer there are date fields(Valid from and Valid to) that is taking input from the User in web portal.

    I want to display only certain date ranges in the calendar based on a particular query(already…

  • Getting an error while assigning SAP role to SAP user

    We are getting below error while trying to assign SAP role to SAP user. User account is created in the target system. Please help.

    (2024-09-19 11:43:14.337) [1777018] Error running synchronization project (SAP R/3 SGB CCS QA (SEQ - 300))'s workflow …

  • Connector CSV error affecting multiple records due to duplicate entry.

    I have a CSV connector for our authoritative source. There is a problem with the third-party to employee flow that is supposed to generate an error in the connector's log, but the log shows other people who should be correct and functioning normally.…

  • Vulnerability in the Angular version

    Hello,
    We recently received a customer notification about an "EOL/Obsolete Software: AngularJS 1.x Detected" vulnerability after we updated the version to 9.2. I would like to know if anyone else has received this vulnerability notification and if the…

  • IdentityManager to ApiServer - handling migration

    Just wondering if anyone has good ideas for managing migration of the legacy Web Portal to the new Angular Portal. Version not a big player in this as its more of a generic question, but we are currently on 9.0 LTS CU3 for context.

    With well over 10,000…

  • SCIM Connector: API Key and Proxy

    Hello everyone, 

    I want to create SCIM connector to Ariba SCIM API for User and Group Master Data. 

    Authorization works good but connection to API server finished with error "No API key found in request". 

    This API key should be in request header…

  • How to set a mandatory field on ANGULAR Web Portal form

    Hi all,

    In the old web portal, it was possible to arbitrarily configure a mandatory field, as mentioned in this post: https://support.oneidentity.com/identity-manager/kb/4347249/how-to-set-a-mandatory-field-on-web-portal-form, by setting 1 as the minimum…

  • Accproduct HyperView Display on Web Designer

     
    Hello Experts,
    I want service item hyperview displayed on UI something similar to Manager view .Please help with Configuration steps or changes to be done to Hyperview components/modules.

    Kind Regards,
    Vinayaka

                                                       

                           

           

  • Issue with Compliance Rule not triggering when user renews request

    Hi Everyone,

    Has anyone encountered an issue with the compliance rule not triggering when user renews a request? The same compliance rule triggers when the user requests for the request, but when they renew the request, it doesn't trigger.

    For context…

  • How to send second reminder emails to the approves for attestation?

    Hi everyone,

    I am using version 9.2.1. and have been using the approval procedure CM - Manager of attested identity for attestations.

    How do I enter multiple attestation reminders (e.g. one after 1 week and a second after 3 weeks)?

    In the workflow in…

  • User's synchronization From ServiceNow offset.

    Hello,

     

    I have a question regarding the user's synchronization From ServiceNow.

    The scripts require an Offset of user to get from One Identity Manager.

    If this offset is set to 0 it retrieves 1000 users, but how can I do if want to retrieve all of…

  • Issue with OAuth2.0 Authentication - JWT Error on Redirect Page

    Hello everyone,

    I have configured OAuth2.0 as an authentication method in my environment (OIM 9.2 On Demand). However, when I attempt to authenticate, I'm encountering an issue during the redirect process. The error message I receive on the page is as…

  • Angular Portal error on search: An error occurred while processing your request.

    When we are trying to search for any string on out of the box functionalities in Angular Portal, it throws an error: An error occurred while processing your request.

    Upon debugging/inspect the code, it shows error 500 Failed to load resource: the server…

  • Application entitlement (AD group) inherited by all AD Accounts

    Hello,

    In our environment we have multiple applications with application entitlements which are AD groups. 

    We have one primary user identity. Users are able to request through web portal additional AD account but each from different domain, not from the…

  • MatchPatternMemberShip,

    I am having requirement to define the Azure AD group to get added for Standard and Cloud admin. I do not see any reference number in MPFM for this requirement. Do we have any link to see category and reference number

  • Can we Import Custom Mail Fonts of Outlook to be Used in Mail Templates of One Identity ?

    Hi Markus/Experts,

    We have a requirement where we need to use a custom mail font in our mail templates.

    Will it be possible to import such custom fonts and use it within Mail Templates of One identity?

    A response is much appreciated.

    Thanks,

    Debasi…